Frequently Asked Questions (FAQ): Your Guide to KGC Licensing and Compliance

Welcome to the Kahnawake Gaming Commission (KGC) FAQ page! Here, you will find answers to common questions regarding licensing, compliance, dispute resolution, and more. We are committed to providing clear and comprehensive answers to help operators, players, and other stakeholders navigate our processes effectively.

Why Check Out Our FAQ Section?

We have compiled a comprehensive list of frequently asked questions to make it easy for you to get the information you need—quickly and efficiently. Whether you are a prospective license holder, an existing operator, or a player, our FAQ section will help you understand our procedures, requirements, and best practices.

General Questions

The KGC is an internationally recognized regulatory body for online gaming that has been providing trusted licensing and compliance services since 1999. Our mission is to ensure a fair, responsible, and transparent gaming environment.

Any online gaming operator seeking to provide fair and responsible gaming services can apply for a KGC license, provided they meet our criteria for integrity, security, and player protection. Apply for a License

KGC offers a variety of licenses for online casinos, poker rooms, sportsbooks, and more. Each type comes with specific requirements and responsibilities to ensure a safe gaming environment. Learn About Licensing Options

The process typically takes 4-6 weeks, depending on the completeness of your submission and the complexity of your operation. Ensuring that all documents are complete can help expedite the process.

Licensing and Compliance

License renewals can be initiated through our Licensing Portal. Operators must submit all required documents and pay the renewal fee at least 30 days before the license expiration. Renew Your License

KGC license holders are required to comply with strict standards in terms of player protection, anti-fraud measures, responsible gaming, and financial reporting. Read More About Compliance

Dispute Resolution

If you have an issue with an operator licensed by KGC, you can submit your complaint through our official Dispute Resolution Form. We take every complaint seriously and strive to resolve disputes impartially within 7-10 business daysSubmit a Complaint

We handle disputes related to non-payment, unfair terms, player restrictions, and other issues affecting fairness in gaming. 

Our live chat support is here to provide real-time assistance! Connect with one of our representatives to get answers immediately.

Chat with Us Now

Technical Questions

All operators must meet certain technical standards, including robust server security, data encryption, and third-party auditing for fairness.

KGC requires all licensees to comply with data protection standards such as SSL encryption and firewall security to ensure player information is secure.

Still Have Questions?

If you didn't find the answer you were looking for, our support team is always here to help. Use our live chat, email, or contact form to reach us directly. We are dedicated to providing transparent information and assisting you every step of the way.

Stay Informed, Stay Compliant

With over two decades of regulatory experience, the KGC is committed to maintaining a secure, fair, and reliable gaming ecosystem for operators and players alike. Bookmark this FAQ page and check back frequently for updates on new policies, compliance requirements, and industry best practices.

Kahnawake Gaming Commission - Your Trusted Partner in Global Gaming Compliance and Licensing.

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Contact us today to learn more about how KGC’s licensing framework can empower your business and connect you to a network of distinguished operators worldwide.

Email: [email protected]
Phone: +1 450-635-1076
Address: Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Quebec, Canada

Copyright © 2025 Kahnawàke Gaming Commission. All rights reserved.

Contact us today to learn more about how KGC’s licensing framework can empower your business and connect you to a network of distinguished operators worldwide.

Email: [email protected]
Phone: +1 450-635-1076
Address: Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Quebec, Canada

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Copyright © 2025 Kahnawàke Gaming Commission. All rights reserved.